Privacy notice
We use the information you share to respond to your requests, coordinate details, and support your experience—without unnecessary data collection.
What we collect
When you submit a request, we collect details you provide such as your name, email, phone number, preferred date, and message content. We may also collect additional fields you choose to share (for example, accessibility notes or lodging help).
If you contact support, we use your message to respond and help plan appropriately.
How we use it
We use your information to confirm availability, send start instructions, answer questions, and keep you informed about updates you request.
We also use it to improve communication clarity and service quality.
Email updates
If you check the consent box in the inquiry form, we’ll send email updates related to your request, including confirmation and practical guidance.
You can request to stop receiving updates by contacting support.
Keeping your information secure
We take reasonable steps to protect personal information from unauthorized access. We limit access internally to those who need it to support your requests.